A full CRM and third-party systems integration project can be a game-changer for your charity and your website - improving internal processes, enhancing efficiency and strengthening internal and external communications. Having worked in the third sector for over a decade, we have the experience and expertise to ensure it’s done properly.
In the past few years the CRM market has grown exponentially, bringing with it a vast range of platforms and functionality - from big tech names such as Salesforce, HubSpot and Microsoft Dynamics to not-for-profit specialists like Blackbaud Raiser’s Edge or E-Tapestry, NG and Donorfy.
But selecting the right platform for you is only the first step towards getting the most out of it. The benefits only really become apparent once you integrate your digital systems with your website and with each other. Here at Giant, we can support you at every stage of your CRM and third-party systems integration journey.
As part of our digital consultancy services, we can make recommendations on the platforms which are going to best suit your needs. Alternatively, if you have already made your decision but need the technical expertise to ensure a successful implementation, we can get hands-on and connect the technical dots.
As well as a CRM – frequently standing for Constituent Relationship Management in the third sector - we can integrate a range of third-party systems including payment and accounting solutions (such as Worldpay, GoCardless, Stripe, Apple Pay and PayPal), marketing automation and email software (HubSpot, Campaign Monitor, Dot Digital and Mailchimp), and third-party donation platforms (JustGiving and goDonate).